Privacy Policy

1. Introduction

LikeMinds BPO (Pty) Ltd ("LikeMinds", "we", "our", or "us") is committed to protecting the privacy of all individuals who interact with us. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). By using our website or submitting your details through our contact form, you agree to the practices described in this Policy.

2. Information We Collect

We only collect personal information that you voluntarily provide when completing the Contact Us form on this
website. This may include:
• Full name
• Email address
• Phone number (if provided)
• Any information you choose to include in your message
We do not collect payment information or conduct sales through this website.

3. How We Use Your Information

Your personal information will only be used for the following purposes:
• To respond to your enquiry or request submitted via the Contact Us form
• To maintain records of communications with you
• To comply with legal or regulatory requirements, if necessary
We will not use your personal information for direct marketing without your consent.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only:
• With authorised employees or representatives of LikeMinds who need it to respond to your enquiry
• If required by law, regulation, or legal process

5. Data Storage & Security

We take appropriate technical and organisational measures to safeguard your personal information against
unauthorised access, disclosure, alteration, or destruction.
Your information is stored securely and only retained for as long as is necessary to fulfil the purpose for which it
was collected or as required by law.

6. Your Rights

In terms of POPIA, you have the right to:
• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to the processing of your personal information

Requests can be made by contacting our Information Officer (details below).

7. Cookies & Website Usage

Our website may use cookies to improve user experience and analyse website traffic. Cookies do not collect
personally identifiable information unless you voluntarily provide it. You can disable cookies through your browser
settings.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last
updated” date.